Feller stands behind every product it puts into the world. Feller repairs or replaces any product that develops a defect in materials or workmanship within two years of purchase, under normal domestic use.

Repaired or replaced. No compromise.

• Manufacturing defects in materials or workmanship
• Functional failures under normal domestic use
• All Feller products purchased from authorized retailers
• Products within two years of the original purchase date

• Damage from misuse, neglect, or accidents
• Damage from fire, flood, or lightning
• Damage during transport or handling after delivery
• Products used outside normal domestic settings
• Unauthorized modifications or repairs
• Cosmetic wear or damage from improper care
• Products without valid proof of purchase

1. Submit: The claim form below captures the model number, purchase date, proof of purchase, and a short description of the issue.
2. Review: Feller assesses each submission and responds within 3 business days.
3. Resolve: Once approved, Feller repairs or replaces the product, with confirmation and tracking details to follow.

A confirmation email follows immediately. Feller then responds within 3 business days. Updates on an existing claim arrive by email

• The guarantee applies to the original purchaser and is non-transferable
• If the original model is no longer available, an equivalent is provided
• Feller reserves the right to request supporting evidence
• The guarantee exists alongside, and does not diminish, statutory consumer rights